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                        <h1>编号:</h1>
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                        <span class="caption">申报人信息</span>
                        <div class="line">
                            <span>申报人：</span>
                            <span>陈健忠（工号：0070930）</span>
                        </div>
                        <div class="line">
                            <span>用户类型：</span>
                            <span>普通用户&thinsp;|&thinsp;科员</span>
                        </div>
                        <div class="line">
                            <span>所在部门：</span>
                            <span>9231员工关系促进系</span>
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                        <div class="line">
                            <span>联系人：</span>
                            <span>陈健忠</span>
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                            <span>联系电话：</span>
                            <span>13560187832/39398706</span>
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                        <div class="line">
                            <span>短&emsp;&emsp;号：</span>
                            <span>681679</span>
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                        <div class="line">
                            <span>邮&emsp;&emsp;件：</span>
                            <span>jianzhong_chen@gtmc.com.cn</span>
                        </div>
                    </li>
                    <li class="part">
                        <span class="caption">事件信息</span>
                        <div class="line">
                            <span>事件标题：</span>
                            <span>ISTM流程及表单修改</span>
                        </div>
                        <div class="line">
                            <span>创建时间：</span>
                            <span>2017-07-20　14:36</span>
                        </div>
                        <div class="line">
                            <span>完成时间：</span>
                            <span>2017-07-31　17:02</span>
                        </div>
                        <div class="line">
                            <span>事件描述：</span>
                            <span>资产信息不完整，MAC 地址未做为必填字段，不便于管理，要求改善对应。请派单音泰思周胡刚处理，谢谢。</span>
                        </div>
                    </li>
                    <li class="part">
                        <span class="caption">
                            服务承诺 <em>（软件设置）</em>
                        </span>
                        <div class="duration">
                            <span class="l1">响应时长：</span>
                            <span class="l2">目标时长</span>
                            <span class="l3">1:30</span>
                            <span class="l2">
                                已用时长( <em class="orange">异常</em>
                                )
                            </span>
                            <span class="l3">
                                <em class="orange">2:08</em>
                            </span>
                        </div>
                        <div class="duration">
                            <span class="l1">对应时长：</span>
                            <span class="l2">目标时长</span>
                            <span class="l3">2:38</span>
                            <span class="l2">已用时长</span>
                            <span class="l3">
                                <em class="green">0:54:10</em>
                            </span>
                        </div>
                    </li> -->
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                        <span class="caption">一线工程师</span>
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                                <h1>一线受理人</h1>
                                <h2>李小明</h2>
                            </div>
                            <div class="row">所属系统：</div>
                            <div class="row">A-51 IT服务管理系统（ITSM）</div>
                            <div class="row">受理时间：</div>
                            <div class="row">2017-07-20 14:39</div>
                        </div>
                    </li>
                    <li class="part low">
                        <span class="caption">二线工程师</span>
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                            <div class="portrait">
                                <div class="icon">
                                    <img src="../images/itsf_event_info2.png"></div>
                                <h1>二线工程师</h1>
                                <h2>苏东坡</h2>
                            </div>
                            <div class="row">所属公司：</div>
                            <div class="row">广州高勤计算机科技有限公司</div>
                            <div class="row">邮&emsp;&emsp;箱：</div>
                            <div class="row">dongpo.su@gzgi.com</div>
                            <div class="row">电&emsp;&emsp;话：</div>
                            <div class="row">13887809865</div>
                        </div>
                    </li>
                    <li class="part low">
                        <span class="caption">
                            服务承诺
                            <em>（软件设置）</em>
                        </span>
                        <div class="row">
                            <span>关闭码：</span>
                            <span>成功解决</span>
                        </div>
                        <div class="row">
                            <span>关闭时间：</span>
                            <span>2017-07-27 14:30</span>
                        </div>
                        <div class="row">
                            <span>满意度：</span>
                            <ol class="event_star">
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
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                            <span>技能水平：</span>
                            <ol class="event_star">
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
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                        <div class="row">
                            <span>服务态度：</span>
                            <ol class="event_star">
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
                                <li class="yes"></li>
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                        <a href="javascript:" class="review">评价</a>
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                        <span>
                            一线受理人：
                            <em>李小明</em>
                        </span> -->
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                    <div class="person">
                        <!-- <div class="head">
                            <img src="../images/itsf_event_info2.png"></div>
                        <span>
                            二线工程师：
                            <em>苏东坡</em>
                        </span> -->
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                        满意度：
                        <ol class="event_star"><li></li><li></li><li></li><li></li><li></li></ol>
                        <em>0分</em>
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                            技术水平：
                            <ol class="event_star"><li></li><li></li><li></li><li></li><li></li></ol>
                            <em>0分</em>
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                        <div class="mark bad" style="display: inline-block;">
                            服务态度：
                            <ol class="event_star"><li></li><li></li><li></li><li></li><li></li></ol>
                            <em>0分</em>
                        </div>
                        <div class="mark bad" style="display: inline-block;">
                            服务的及时性：
                            <ol class="event_star"><li></li><li></li><li></li><li></li><li></li></ol>
                            <em>0分</em>
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                            <p>理&emsp;&emsp;由：</p>
                            <textarea></textarea>
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                    <h1>事件信息</h1>
                    <div class="info">
                        <!-- <span>
                            事件标题：
                            <em>ISTM流程及表单修改</em>
                        </span>
                        <span>
                            创建时间：
                            <em>2017-07-20 14:36</em>
                        </span>
                        <span>
                            完成时间：
                            <em>2017-07-31 17:02</em>
                        </span>
                        <span class="long">
                            <p>事件描述：</p>
                            <em>资产信息不完整，MAC地址未做为必填字段，不便于管理，要求改善对应。请派单音泰思周胡刚处理，谢谢。资产信息不完整，MAC地址未做为必填字段，不便于管理，要求改善对应。请派单音泰思周胡刚处理，谢谢。</em>
                        </span> -->
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